About AaronWhittenberger

Aaron has over 27 years of Business and IT experience, including 14 years of business analysis and 14 years of consulting experience. He is an avid Business Analyst, Project Manager, Software Developer, Blogger, Mentor, Trainer and Presenter. Aaron is an active member of the IIBA® and has earned his Certified Business Analysis Professional (CBAP®) designation.

5 Transferable Soft Skills That Will Catapult Your BA Career Forward

Many of the writers here at Bridging the Gap have written about using transferable skills to transition into a Business Analysis career. Laura Brandenburg’s theme is assisting people in starting and transitioning to Business Analysis. In her article, 5 Steps to Becoming a Business Analyst, Step Two is to identify transferable skills.  In Building Critical Stakeholder […]

How to Be a Successful Business Analyst Without Industry Domain Knowledge

I have been asked often in my career if you can be a Business Analyst if you do not have domain or industry knowledge.  Sometimes the question comes worded differently: Can a BA move to an industry that they have not worked in before? I would like to move to a BA career and I […]

How Do I Find a Business Analyst Mentor?

Reader’s Question: I have been working in the medical and spa industry for over 10 years. It seems every position I have involves some BA type duties from rewriting policy and procedure manuals to doing efficiency studies. I need to find a mentor to assist me in turning all this random experience into a BA […]

How Do I Extract Business Rules from Legacy Systems?

We have two readers ask similar questions of our Help A BA! staff concerning extracting business rules from legacy systems; so let’s help them both out. Reader 1: As rules are mostly hardcoded and code walkthrough is too time consuming in mainframe systems, what is the best way to extract business rules from legacy systems […]

The Business Analyst: How to Influence Without Authority

Just by nature of our work and our title “Business Analyst,” quite often the BA is put in a situation where they must influence others without being given the proper authority to do so. The PM is given the “Manager” title; everybody knows they are in charge. The BA is given the “Analyst” title which […]

Help A BA Get Certified! How do I document requirements for CBAP® certification?

Reader’s question: I need some help in documenting my BA experience for the CBAP requirements, i.e. total 7500 hrs exp, 900 hrs exp. in any 4 knowledge areas of the BABOK, the 21 PD hours and 2 references…how do I prepare this document for applying for the exam? Aaron’s response: Fortunately for those interested in […]

Are There Any Free Webinars That Offer PDs?

Reader’s question: Can you share your list of free webinars that offer PDs? Aaron’s reply: As any good Business Analyst would do, let’s make sure we are talking about the same thing.  PDs is the abbreviation for Professional Development hours, of which you need 21 to qualify to sit for the CCBATM or CBAP® exam. […]

What’s the Difference Between the QAI’s CSBA and IIBA’s CBAP and CCBA Certifications?

Reader’s question: “Are the two certifications (CABA and CSBA) administrated by QAI Global Institute comparable to the two certifications (CCBATM and CBAP®) administrated by the IIBA®?” Aaron’s reply: I was actually asked about these QAI certifications a couple months ago in LinkedIn.  Prior to that, I had never heard of the QAI, CABA or CSBA.  […]

Is this Sales or Enterprise Analysis?

Reader Question: I have a background as a software engineer, but have been doing various business analysis activities throughout my career, as a team leader and project manager.  This is my first role with the actual BA title.  My company is in the health industry, specifically medical imaging (radiology).   We have a lot of difficulty […]

Help a BA! How do I start a new BA team with limited expertise in BA?

Reader question: My company has recently created Business Analysis Unit with me as junior business analyst and my supervisor as Senior Business Analyst.  However, he left the company even before setting up project plans.  As I am not really familiar with the organisation yet, I am wondering where can I get some project ideas from? […]

How Do You Collect Requirements for a Reporting System?

Reader question: “How do people go about collecting report requirements from clients and trying their best to reduce overheads whilst still fulfilling the data needs? I know there has been a big drive recently for Green IT and how companies can reduce their carbon footprint, is this a tactic that should be used? In addition, […]

How Do I Present the BA Value Proposition to Consulting Clients?

A reader writes in with the following question: I work with a new consulting firm and at the moment I have to visit different offices (hospitals, banks, software houses etc) to introduce my company and discuss how we can be of help to them. The problem I am having is how to best present our […]