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Michelle Swoboda

I have been talking with a number of people who want to become business analysts.  One of the biggest hurdles seems to be how to translate your work experience into business analyst ‘speak’ for your resume. So, say you worked on a project but your role was not titled project manager or business analyst. I [...]

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Business analysts are sometimes assumed to be overconfident and self-assured.  What happens if you are new to the business and have not found your niche and are feeling less than confident?  Here are a few ways you can build your confidence into quick wins.  1. Celebrate the small victories Even completing a stakeholder analysis or [...]

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Question from the BA Community: I’m part of a small business and I’m wondering how to best use the services of a BA. I know there are a lots of kinks to iron out of what we are doing in running our business, yet at the same time it feels like we need almost group [...]

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A reader asks: What is the difference between business analysis and business development? Michelle’s answer: Business development is just that; the growth of new or existing business.  It is usually associated with the sales team within an organization.  Sales and marketing are responsible for growing existing business – so finding areas of customers that have [...]

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For today’s post, I’m reaching out to the Bridging the Gap community to share some insight on a situation that I’ve encountered: a business analyst “bully” in the workplace. This person seemingly breaks all of the rules that we try to follow: Listen to the business Ask the business what they want Hear what they say [...]

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The agile methodology is utilized for software development.  This method works very well for this type of project.  I have seen it used in system development and it can work well there too.  My question is – can it work for a business process re-engineering project? The traditional waterfall approach works very well for this kind of [...]

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A reader writes: It’s tough to get a BA post with just 5 months experience.  I was working as Business Analyst in the Travel Domain. It was my first position as a BA. Before I had experience in Sales in different fields. The company did not have the right technology in place. They used to [...]

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In my last post about getting sign-off on requirements, a reader asked if I had a sample change request template that I could share.  We thought this would be a good topic for another post, so here we go! Implications of change During a project, if there is a change in scope that will impact [...]

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A reader asks: How do I get sign off on requirements? Michelle’s answer: While gathering requirements is critical to the project, validating them with stakeholders is also critical.  There are two times during each project when I ask for sign off on the requirements from the business.  The first is when the business requirements document [...]

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A reader asks: What percentage of a business analyst duties are administrative? Michelle’s response: In my experience, it depends on what part of the project you are in.  If you are in the elicitation, stakeholder analysis and requirements gathering stage, I find I spend a larger percentage of my time setting up meetings and writing [...]

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