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Michelle Swoboda

4 Self-Confidence Secrets Every Business Analyst Should Know

by Michelle Swoboda on March 21, 2012 · 8 comments

in Communication,Positive Attitude,Professional Development Strategy

Business analysts are sometimes assumed to be overconfident and self-assured.  What happens if you are new to the business and have not found your niche and are feeling less than confident?  Here are a few ways you can build your confidence into quick wins.  1. Celebrate the small victories Even completing a stakeholder analysis or [...]

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When to Engage the Business Analyst

by Michelle Swoboda on February 15, 2012 · 4 comments

in Business process,Contracting and Consulting

Question from the BA Community: I’m part of a small business and I’m wondering how to best use the services of a BA. I know there are a lots of kinks to iron out of what we are doing in running our business, yet at the same time it feels like we need almost group [...]

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Help a BA! What’s the difference between business analysis and business development?

by Michelle Swoboda on January 18, 2012 · 2 comments

in Becoming a BA,Help a BA

A reader asks: What is the difference between business analysis and business development? Michelle’s answer: Business development is just that; the growth of new or existing business.  It is usually associated with the sales team within an organization.  Sales and marketing are responsible for growing existing business – so finding areas of customers that have [...]

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The Business Analyst Bully

by Michelle Swoboda on December 21, 2011 · 5 comments

in Communication,Problem Solving

For today’s post, I’m reaching out to the Bridging the Gap community to share some insight on a situation that I’ve encountered: a business analyst “bully” in the workplace. This person seemingly breaks all of the rules that we try to follow: Listen to the business Ask the business what they want Hear what they say [...]

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Can the Agile Approach Work for a Non-System Process Change?

by Michelle Swoboda on November 16, 2011 · 9 comments

in Agile BA Practices,Business process

The agile methodology is utilized for software development.  This method works very well for this type of project.  I have seen it used in system development and it can work well there too.  My question is – can it work for a business process re-engineering project? The traditional waterfall approach works very well for this kind of [...]

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Help a BA! Should I accept a position with an internal promotion path to BA within one year?

by Michelle Swoboda on October 19, 2011 · 2 comments

in Becoming a BA,Help a BA

A reader writes: It’s tough to get a BA post with just 5 months experience.  I was working as Business Analyst in the Travel Domain. It was my first position as a BA. Before I had experience in Sales in different fields. The company did not have the right technology in place. They used to [...]

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How to Manage Change Requests

by Michelle Swoboda on September 21, 2011 · 2 comments

in Business process,Requirements Planning and Management

In my last post about getting sign-off on requirements, a reader asked if I had a sample change request template that I could share.  We thought this would be a good topic for another post, so here we go! Implications of change During a project, if there is a change in scope that will impact [...]

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Help a BA! How Do I Get Sign Off on Requirements?

by Michelle Swoboda on August 17, 2011 · 34 comments

in Help a BA,Requirements Planning and Management,Requirements Validation

A reader asks: How do I get sign off on requirements? Michelle’s answer: While gathering requirements is critical to the project, validating them with stakeholders is also critical.  There are two times during each project when I ask for sign off on the requirements from the business.  The first is when the business requirements document [...]

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Help a BA! What percentage of BA duties are administrative?

by Michelle Swoboda on July 20, 2011 · 2 comments

in BA-PM Relationship,Roles and Responsibilities

A reader asks: What percentage of a business analyst duties are administrative? Michelle’s response: In my experience, it depends on what part of the project you are in.  If you are in the elicitation, stakeholder analysis and requirements gathering stage, I find I spend a larger percentage of my time setting up meetings and writing [...]

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Help a BA! Is there an advantage to an introverted or an extroverted personality?

by Michelle Swoboda on June 30, 2011 · 33 comments

in Becoming a BA,Communication,Help a BA

A reader asks: In order to elicit and elaborate requirements, communicate, facilitate, negotiate, present, etc., is there an advantage to being introverted or extroverted in personality? Michelle’s answer: What a great question and honestly I believe that you can find advantages for both personalities when you are a BA. As with all people, everyone reacts [...]

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