About Laura Brandenburg

Laura Brandenburg, CBAP, is the author of How to Start a Business Analyst Career and Professional Development for Business Analysts. Laura offers business analysis courses and consulting to people who want to get started in a business analyst career. Click here to learn more about getting started as a business analyst (it's a free email course).

3 things to do first, to get a quick and effective start on the requirements

Have you ever been asked to just get started writing the requirements? While it can feel quick and effective to jump right in and start documenting, this habit is likely to lead you down the wrong path, really, really quickly. In this video I share the 3 things you should do first, that will set […]

Can you really be too business oriented?

Have you been told that you are “too business oriented”? How could that be? As business analysts, we are supposed to figure out what the business wants and needs, right? Yes…and, well, no. Watch this short video to learn how to respond to this kind of feedback. Key points include: Appreciating technical and project constraints that […]

How to Handle Push Back from Your Technology Team

Today we’re talking about a problem all business analysts face – what to do when the developers push back on your requirements. Here are a few key points: Re-frame what the developer means by “that’s impossible”…everything is possible, given unlimited time and budget. Be sure to understand the true business need, and not present a business […]

On every successful project…

In the Business Analyst Manifesto, I state: On every successful project, you’ll find a business analyst. Their title might be director of technology, product owner, product manager, requirements analyst, business process engineer, VP of operations, development lead, team lead, project manager, or CTO. The title is rather irrelevant. The activity of creating alignment around a […]

65 Business Analysis Techniques

The business analyst’s toolbox is chock full of dozens of business analysis techniques. Here is a list of 65 business analysis techniques that are useful to know about. Not that you would use every technique on every project (though some of these are definitely my tried-and-true, go-to, techniques), but so you have a toolbox of […]

What is a Functional Analyst?

One question that has been coming up in our recent business analyst webinars is what is a functional analyst and how does this role differ from a business analyst job role? I’m always the first to say that business analyst job titles can be extremely deceiving, as they are used inconsistently across organizations. However, that […]

From Operations to Business Analyst: Pieter Pretorius from South Africa

In this interview, Pieter Pretorius from South Africa shares how he went from an operations role to a business analyst, by leveraging an opportunity to be a subject matter expert on a project to get familiar with the techniques of business analysis. Pieter’s story shows us how important that first step is – stepping up and […]

From a Finance Career to Business Analysis: Tracy Smitheram moves from Australia to New Zealand and starts her BA career

In this interview, Tracy Smitheram shares her story of moving from a finance career to business analysis. One limiting belief that a lot of aspiring BAs get caught up in is the idea that in order to be a BA you have to break ties with your past career, or switch industries, or become an expert in many different […]

On His Way From Customer Service To BA – Adam Haesler gets recognized for his skills

We often receive questions about how to make it into business analysis when you don’t have a technical background and aren’t officially assigned to any sort of project work. The reality is that this path can be a little more challenging. You have to get creative with your approach while mixing patience with a whole […]

The Business Analyst Litmus Test

If you’ve been wondering whether or not a business analyst career is really right for you, I’ve got a quick and easy litmus test you can use to figure it out (above and beyond desiring the $90,000/year salary that is average for business analysts in the US.) The litmus test comes right from the best-selling […]

Thoughts on the IIBA new ECBA certificate

In last week’s Business Analyst Career Strategies for 2017 webinar, several of you asked about my opinion on the new Entry Certificate in Business Analysis™ (ECBA™) from the International Institute of Business Analysis™ (IIBA®). This is an interesting move by IIBA®, to bring a certificate to the market that is not backed up by work […]

***Business Analyst Webinars (Complimentary)***

At Bridging the Gap, we host live, business analyst webinar training sessions to cover key topics in business analysis. We also make recordings of our live business analysis webinar training sessions available on-demand. Browse the topics below to learn about any upcoming sessions and learn from our webinar archive. (And be sure to join our email […]

How to Get Started as an Entry-Level Business Analyst

Here at Bridging the Gap, we help mid-career professionals start business analyst careers. But we receive a lot of questions from recent college graduates looking for entry-level business analyst positions, and so I recorded this short video to walk you through your career options. Look for the small handful of employers in any local area […]

{Webinar} Business Analyst Career Strategies for 2017

Last month’s BA Real Talk webinar was so much fun, that I decided to host another one in December. Knowing that many of you are already looking ahead to your 2017 goals (we are BAs after all, and looking ahead is pretty much part of our DNA), what better topic to discuss than your career development […]

With Gratitude

This coming Thursday is Thanksgiving here in the US. This is a time of year I always step back and reflect on what’s important to me and start looking forward to the year ahead. There are some changes coming to Bridging the Gap in 2017, and we’ll start to share more about those in December. […]

{Webinar} BA Real Talk: 4 Key Elements to Communicating Effectively

During my first months as a business analyst, life was filled with a sort of inner turmoil. Even though I had books on how to write requirements documents, had received individual mentoring on putting together use cases, and had a trusted set of templates to follow, there was something uncertain about how the business analysis […]

From Tax Auditor to Business Analyst – Damon

In this interview, Damon shares his story going from tax auditor to business analyst to software developer to business analyst again.  I love how Damon’s career path took a side road when he dipped his toes into a software development role, and that experience solidified his decision to continue in a business analyst career. Damon […]

Finding New BA Opportunities Inside Government Work – Deirdre

Although Deirdre has been a BA for nearly a decade, she’s recently reinvented herself once again. Deirdre’s story shows us how important it is to continually re-invent your skills and your career, even when it might feel like your options are limited due to external factors. She also reminds us how important core skills are […]

How to Move from Software Developer to Business Analysis

A software developer is a professional who designs, creates, and customizes software applications to meet the business and functional requirements which are typically analyzed and specified by a business analyst. (By the way, this article is one piece of a multi-part series titled, “How to Leverage Your Career Experience to Get Started in Business Analysis” […]

How to Move from Customer Service to Business Analyst

Customer service representatives are professionals who help new or prospective customers solve problems or answer questions related to a product or service. (By the way, this article is one piece of a multi-part series titled, “How to Leverage Your Career Experience to Get Started in Business Analysis” where we explore the specific transferable skills professionals […]