Figure Out What Your
Business Users Really Want
[Free Business Process Template]
Business process analysis and improvement is one of the most universal BA techniques. It’s used by BAs and non-BAs alike to:
- Help business users from multiple departments clarify their actual step-by-step workflow;
- Avoid wasting money on software solutions that don’t solve the right business problems;
- And even helping new business analysts figure out what questions to ask when starting on a new project or domain.
Business process analysis is often the very first technique used by business analysts when we start learning a new domain or analyze the scope of a project.
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“I have applied the free business analysis template provided by Bridging the Gap to capture the As-Is and develop To-Be business processes for my clients. It has been quick and easy to use the template and I would recommend it to anybody starting out as a Business Analyst.”
– Chimwemwe Nkhoma
“I have used the Business process template from Bridging the Gap to document and get a clear understanding of the change management project I am working on in my new Job.”
– Shadrach Burtons
“Your resources are often very practical. Exactly what is required to succeed on the job in real life beyond theoretical contents found in BA study guides and literature. Well done.”