Bridging the Gap Refund Policy

Money Back Guarantee and Refund Policy

We at Bridging the Gap (a division of Clear Spring Business Analysis LLC) want you to be completely happy with your purchase. If you have any questions, concerns, or problems, please let us know via the contact form.

In the event, however, that you decide your purchase was not the right decision, we want to make things right. For our instructor-led and -supported courses, within 7 days of the course start date, Clear Spring Business Analysis will refund the full price you paid upon request and receiving a brief explanation of why the request is being made. For our templates and eBooks, within 30 days of your purchase, Clear Spring Business Analysis will refund the full price you paid upon request and explanation. Simply contact us via our contact form and let us know why you’d like a refund.

No refunds are provided after more than 30 days following purchase.