Bridging the Gap – Frequently Asked Questions About Our Online Courses and Template Toolkits

Can I review samples of the Template Toolkits before purchasing?

Yes! Click here to watch a video showing samples from each of the 5 template toolkits we offer at Bridging the Gap.

I want to start a career as a BA, but I’ve never worked as a BA or done formal BA work. Which course right for me?

The BA Essentials Master Class is a great starting point to understand what a business analyst does and how work flows on a typical business process improvement and software development project. It’s also a great refresher for professionals coming back from a career break.

(We offer the self-study version of the BA Essentials Master Class occasionally as part of special promotions. Be sure to join our email list to learn about these opportunities.)

The Business Analyst Blueprint® training program is a great way to gain experience in the specific techniques business analysts use, and apply them in your professional role (even if you aren’t formally in a business analyst position). We run 2 sessions of The Business Analyst Blueprint® training program each year.

Click here to learn more about the next session – if we are not currently in an open registration period, you can join the interest list to be the first to receive pre-registration details.

The programs can be completed in either order.

Do you offer personalized training?

All of our online, on-demand courses follow a specific syllabus and cannot be customized for individuals. However, since you choose your own examples to work on for the course and receive individualized instructor support on those work samples, the training is highly individualized.

Can I attend one of your training sessions in-person?

We serve participants from all over the world and fully leverage the benefits of online training to offer a flexible, intensive, individualized learning experience. We do not offer our courses in an in-person format.

I would like to earn 21 PD Hours to be eligible to apply for the ECBA™ or CCBA® exams. Or the 25 PD Hours for the CBAP®. How can I do this with Bridging the Gap courses?

Bridging the Gap is an Endorsed Education Provider™ with the International Institute of Business Analysis™ (IIBA®), and so all of our instructor-supported courses are valid for PD and CDUs you may need for the following IIBA certifications: ECBA™, CCBA®, and CBAP®.

Your successful completion of The Business Analyst Blueprint® training program offers 36 professional credits and so would help you meet the eligibility requirements for the ECBA, CCBA, and/or CBAP.

I have a certification from PMI. Can I use this course credits towards PDUs for PMI-PMP or PMI-PBA?

The Project Management Institute (PMI) is in the process of retiring its Registered Education Provider (REP) program, of which Bridging the Gap has been a participant since 2015, allowing us to guarantee PDUs and Contact Hours towards the PMP and PMI-PBA certification and re-certification.

At this time, we are not planning to apply for their new program and our Registered Education Provider status expires at the close of 2020.

However, as someone who already has their certification from PMI, you can still elect to submit your participation in The Business Analyst Blueprint® training program as part of your re-certification requirements, you may just need to provide additional documentation to support your claim. Be sure to check your re-certification guidelines for these details.

Do you provide a case study for me to use?

We do provide samples of each technique we teach so you can see what the end product should look like, but we do not provide a case study sample for you to work through. As part of our courses, you create your own case study and apply the course materials in your real-world work, even if you aren’t formally in a business analyst position.

We do this because this is how we see participants achieve significant career transformations, often while they are in the course or soon after, and take their careers to the next level. This also means that you get to leverage our instructor support on your real-world project work.

I’m a contractor or have confidentiality concerns, so I cannot use my active project work. How can I complete the course?

While we do provide guidance inside the programs on choosing a fictitious project to complete the course, you’ll receive the most benefit from the program when you use your active project work. What’s more, this means the work you do to complete the course is part of the work you are doing anyway. Many participants experience immediate wins when they use their active project work, as their current project work improves and gets noticed by managers, stakeholders, and clients.

Rest assured that all work submitted for individual instructor review is kept confidential between you and your instructor. And if you still have concerns, you can edit aspects of your documents to blur out any private information.

How quickly will I receive feedback from my instructor?

All questions are answered within 2 business days, and all workbooks are reviewed within 5 business days.

Does the course provide support for job seekers, like resume reviews or job interview prep.

Our courses focus on helping you build your on-the-job experience and business analyst skills. Resumes reviews and interview preparation are not included. We can connect you with one of our trusted partners for these additional services.

How can I join the Circle of Success coaching program?

The Circle of Success coaching program provides career coaching to cultivate your growth mindset so you can achieve more success in your business analyst career.

Many members join before or after their first course with us.

Click here to learn more about the Circle of Success coaching program – if we are not currently in an open registration period, you can join the interest list to be the first to know when we re-open the program, which typically happens twice each year.

Do you offer on-the-job support?

Yes, we offer on-the-job support through our Circle of Success coaching program.

How can I work with Laura Brandenburg 1-1?

Laura Brandenburg does not offer 1-1 coaching services. The best way to work with Laura Brandenburg currently is through our Circle of Success coaching program.

Can I get a discount, scholarship, or financial aid on your courses or templates?

We appreciate that in today’s economy, everyone is looking for the best value for their money. We do run specials from time to time, provide team training discounts for 3+ participants joining the same course from the same team, and offer past course participants a customer loyalty discount on future course investments. The best way to be sure to hear about our specials is to join our email list.

Outside of these special offers, we have found that the financial investment for our courses represents an equitable number for participants and for us. What’s more, we’ve found that making the financial investment leads to making the time investment, which leads to successful completion of the course.

We understand that now might not be the time to make the financial investment in a course, and invite you to benefit from our expansive collection of free resources until the time is right.

Can I pay in different installments or get an extended payment plan?

All of our courses offer payment plan options and these are the best offers we can provide. We do not offer payment plans on our template toolkits since the entire download is delivered immediately upon making your investment.

I’d like to speak to someone before I join one of your programs. How can I do that?

We are a virtual organization with team members in 3 countries and multiple states within the United States, work in multiple time zones, and we offer customer and instructor support via email, online communication tools, and pre-scheduled webinar sessions.

We find the best way to communicate with customers prior to making a purchasing decision is using these same tools. If you have a specific question about our training programs that is not answered on this page, please email us at info [at] bridging-the-gap [dot] com and we’ll reply within 2 business days. If for some reason we cannot answer your question via email, we’ll provide a link to schedule a brief personal consultation.