Business Analyst Manifesto
Out of chaos, we create order.
Out of disagreement, we create alignment.
Out of ambiguity, we create clarity.
But most of all, we create positive change for the organizations we serve.
Business analysts lead teams from the inside out. We create positive change for our organizations. We inspire others to follow us on our path toward positive change. We help everyone understand exactly what that change is and how they can contribute to it. We help teams discover what the change should be.
Ask yourself, are you focused on:
- Leading a team toward the best possible solution to the problem we’ve been tasked with solving?
- Leading a team to balance our goals with our constraints to achieve a valuable result?
- Developing a shared understanding of what needs to be accomplished?
- Helping the business own the solution?
On every successful project you’ll find a business analyst. Their title might be director of technology, product owner, product manager, requirements analyst, business process engineer, VP of operations, development lead, team lead, project manager, or CTO. The title is rather irrelevant. The activities of creating alignment around a clear understanding of “done” that creates positive change is what it means to be a business analyst.
Not everyone with the title “business analyst” holds themselves to these principles. Many people who consider themselves part of our profession are more focused on documents, activities, and sign-offs, than clarity and alignment. They are more focused on filling a specific set of responsibilities than defining a role that helps drive change in their organization. Some are even more focused on getting by day-to-day than on continuous improvement of their abilities.
It will take an inter-connected group of self-motivated people doing excellent business analysis to build a great profession.
We build our profession one BA at a time.
Let us go forward together and discover what it is to do business analysis at its best. Let us come together as professionals who care about doing our best work and help each other take more confident steps forward.
And as a business analyst, I wholeheartedly support Alistair Cockburn’s Oath of Non-Allegiance:
I promise not to exclude from consideration any idea based on its source, but to consider ideas across schools and heritages in order to find the ones that best suit the current situation.

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Laura,
I have taken the privilege of copying the first six lines of your manifesto and printing it out as landscape. It looks lovely. I did center the title and your byline.
Tom
Wonderful Tom! I am honored!
The manifesto wonderfully captures the essence of business analysis. Very inspiring Laura!
I heartily support the BA Manifesto! If only more in our profession would embrace this philosophy. Please continue to spread the word that it’s not about what you do, it’s about why you are doing it. Well done Laura : )
Laura, I missed this on the first pass. Great work. What gave you inspiration for this particular turn of phrase?
Thanks all. Inspiration came from reading Seth Godin’s Tribes. I expect the phrasing has been percolating for a very long time.
Oh, really nice! This must go viral!!!
Laura,
My preference would be to call it the Business Analysis Manifesto – focus on the work and the value of the work, not the role or title of “analyst”. After all it is the International Institute of Business AnalySIS, and the Certificated Business AnalySIS Professional.
Based on my most memorable, positive experiences doing business analysis work, it was not always me ‘creating’ the order, alignment, clarify, positive change, but rather ‘enabling’ and ‘serving’ (servant leadership) the larger group/organization to collaboratively do so.
Mary
Hi Mary,
Excellent points. Thank you! I tend to favor business analyst over analySIS because I tend to focus on individuals. Perhaps it’s a bit of an intellectual short-cut to say “I want to help business analysts” as opposed to “I want to help professionals who do business analysis work.” I do fully appreciate the difference between the two. But there is something special about those who embrace being a business analyst over and above incorporating business analysis work into their role. It doesn’t mean you have to have the title in your job, but to stand up and say “I want to be a business analyst” or “I am a business analyst” is the kind of career self-identification that’s important to the profession of business analysis. Many people do business analysis work and don’t know it. I want them to think of themselves as business analysts!
Wonderful comment on the use of the word ‘creating’. I too hold myself accountable to ‘enabling’ positive change. I don’t think the two concepts are necessarily inconsistent and emphasizing enabling over creating might be a direction I should consider. My hesitation lies in the fact that when a business analyst is part of a project, there is something there that wasn’t there before. “Through enabling we are creating” might be the way I think about it. But I would not want to make this change and lose the emphasis on what we as professionals bring to the table that helps us facilitate collaborative processes.
Thanks for your thoughtful comments.
Laura
Laura,
I wanted to take a moment to express my gratitude for your website and postings. I have never been formally trained as a “business analyst” but in the past several months came across the term while surfing around on the web. When I first stumbled upon the term, my reaction was, “Oh My God! This has been what I have been doing my whole life! I didn’t know this was what it was called!” I never was able to clearly define or reference it as clearly as it is mentioned here. I have only just been introduced to this new collection of people, knowledge, and resources but I plan to further integrate it into my professional tool belt. I look forward to getting to know you and the business analyst community further. Thank you again. Just finding this at this moment in time has been already tremendously helpful in finding identification and reference for my professional endeavors. Regards, James Droskoski.
Hi James,
Welcome to business analysis! I love to hear these stories as it is evidence there are strong, committed professionals everywhere just looking for a professional home, so to speak. Good luck on your new journey. There is so much support within the BA profession and I am happy to hear that Bridging the Gap will be part of your new, growing tool belt.
Laura