I have been an IT Trainer for 12 years and am currently an in-house trainer in a large international law firm. I would like to move into the BA field. I would like to stay with my current firm and move into a BA role. As far as I can see, there are currently no BAs in the organisation. How can I make the transition from Trainer to BA within the firm?
I’d really appreciate any advice you can give me.
Based on my prior experience working with IT Trainers, I typically find that they have a deep knowledge of the organization’s business applications and a good understanding of the business processes that leverage those applications. Because you are training new users on the system, you are a bit of an expert. I’m going to assume that’s also the case for you!
Does your company enhance the business applications or improve its business processes? Most do. If so, how does that work happen today and who is involved in making these decisions? This answer should point you to the person or persons in your company who are performing the business analysis activities, or lack thereof.
One does not need to have the title of “business analyst” to be a “business analyst.” You’ll often find under-the-radar business analysts if you start looking at the make-up of a project team and find the person ensuring everyone is aligned on the project goals and negotiating between competing interests.
Then, as you look at the process for how changes are made, then what are the pain points? Are there frustrations in the connections between the business users and the IT changes? Is there a lot of rework due to misunderstood requirements? In those pain points is where you’d start to make a case for a more formal BA role within your firm or at least to expand your responsibilities to include business analysis tasks. Or, if those pain points don’t exist, then who is responsible for the relative success? As you find that answer you might find your business analyst to reach out to for coaching and mentoring.
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