From the category archives:

Roles and Responsibilities

The role of the business analyst is often unclear. Business analysts hold a host of varying responsibilities and qualifications, making each job position description unique.

Imagine the scene.  It’s 22:30, and an aircraft is preparing to take off for a long haul flight. In the cockpit, the captain and first officer are busy carrying out their final pre-flight checks.  They check the weather, the fuel levels and a whole range of technical dials and indicators.  They start to map out [...]

{ 16 comments }

There have been a range of reactions to the passing of Steve Jobs. Many people, myself included, have been surprised at the depth of feelings brought up by the loss. Of course, I’m sad for his family and all those who were close to him, and all his colleagues at Apple.  But I’m feeling something [...]

{ 14 comments }

It has become a good habit for me to review the projects completed over the last financial year. The company I’m at has recognized my contribution over the finished year in a very positive way. The business stakeholders expressed their positive feedback and intention to engage me in the new projects in the coming year. [...]

{ 3 comments }

Thus far in this series of articles, we’ve surveyed the topographic terrain of Business Analysis from the local hills and valleys, with a tacit assumption of an analyst working at an application or project level and interfacing with things like rules, process, agile development teams, BA centers of excellence, and so on, all towards improving [...]

{ 0 comments }

One of my co-authors here on Bridging the Gap recently wrote an article titled Design and requirements? Pshaw!, discussing whether or not it is good practice to include ‘designs’ within a requirements document. I’ve seen this debate before, in various guises, and I’m always a little bemused and confused by it. And here’s the reason: To [...]

{ 53 comments }

A reader asks: What percentage of a business analyst duties are administrative? Michelle’s response: In my experience, it depends on what part of the project you are in.  If you are in the elicitation, stakeholder analysis and requirements gathering stage, I find I spend a larger percentage of my time setting up meetings and writing [...]

{ 2 comments }

A reader asks: Recently I switched my job from product organization to IT company. My domain is insurance which remained the same. My profile in the previous company was to gather business requirement, analyze it, create a functional spec, do impact analysis and feasibility study, test scenarios and own the piece till UAT sign off [...]

{ 6 comments }

Reader question: My past 25 years of work experience has been in the not-for-profit sector, in both program work as well as various IT roles. A part of this work that I have enjoyed very much is when I have had the opportunity to help the organization I was working for to improve its processes [...]

{ 11 comments }

A reader asks: I have been a developer, and from there moved to doing business analysis. I would call myself a Business Systems Analyst, and love that role. Is becoming an Architect a suitable progression from a BA? I have moved from development to doing business analysis. So, I do understand technology quite well so [...]

{ 10 comments }

Reader Question: Some BA jobs require SAP experience, but how do you get it if you don’t have it? Eric’s Response: Many BA job posts require applicants to have some kind of experience about specific business software, such as ERPs, CRMs or other specialized software.  Although it can be a questionable requirement for a job [...]

{ 2 comments }

?>